6. PAYMENT SECURITY AND INSURANCE - For your security, Galloway Holidays complies with The Package Travel, Package Holidays and Package Tours Regulations 1992 and your payments are held in an independent Trust Account until completion of your holiday. Galloway Holidays is of course also covered by public liability and other appropriate insurance.

7. DATA PROTECTION – Galloway Holidays will not pass your personal details, or your banking details to any third party.

8. GROUP and GUIDED TOURS - A minimum number of 4 persons is required for group and 6 person for guided cycling tours to proceed. If, 30 days before the start of the group or guided cycling tour, there are fewer than 4 or 6 persons booked on the tour, the tour will be cancelled. All persons booked on the tour will be notified as soon as practicable. In these circumstances, an alternative self-led cycling break can be arranged in substitution. Alternatively, if cancellation is preferred, a full refund will be given. Galloway Holidays will not be responsible for any other incurred expenses.
Galloway Holidays’ guided tour leaders are experienced cyclists who hold appropriate qualifications. You are required to behave in a reasonable manner throughout any guided tour and to act on any safety advice given by the tour leader.

9. TOUR ALTERATIONS AT YOUR REQUEST- Once your break has been booked, Galloway Holidays will endeavour to make any alterations to the booking arrangements that you might request. Galloway Holidays cannot guarantee that it will be possible to make such alterations. Galloway Holidays reserves the right to charge an alteration fee in the event that any such alterations are made.

10. TOUR ALTERATIONS BY GALLOWAY HOLIDAYS – Galloway Holidays reserves the right to make minor changes to cycling break itinerary. You will be informed as soon as possible of any significant changes.

11. BICYCLE RENTAL – If, as part of your tour cost, you rent a bicycle from Galloway Holidays (Galloway Cycling Holidays), Galloway Holidays will assist you with cycle fitting. Galloway Holidays will also provide some basic cycling advice. Any bicycle rented from Galloway Holidays by you will be your responsibility for the duration of the rental period. If any damage is caused to the bicycle, it is your responsibility to report this to Galloway Holidays without delay, and in any event, by the end of the rental period.  

12. LUGGAGE CARRYING – A luggage carrying service is available on some tours. Whilst Galloway Holidays will take all reasonable care of your luggage, they cannot be responsible for any loss or damage caused to your luggage once it has been delivered to your accommodation*.
*Please note that, to date, Galloway Holidays, has never had any luggage lost or damaged, nor has it had reported by customers, lost or damaged luggage by any of its accommodation providers.

13. PERSONAL INSURANCE – Galloway Holidays strongly recommends that you take out holiday insurance to cover yourself for cancellation or curtailment, baggage loss, personal injury and third party liability while on your break. Galloway Holidays can accept no responsibility for loss or damage to property or belongings.

14. RESPONSIBILITY - Galloway Holidays does not accept responsibility for the state of footpaths, tracks or roads on cycling breaks. All routes are followed at the cyclist's own risk. Galloway Holidays do not provide any warranty, express or implied, as to the accuracy of any information provided in respect of any route. Should any route be marked closed, or should the road surface on the day be unfit for cycling, it is your responsibility to seek out a safe and suitable alternative.
Cyclists use any transportation provided by Galloway Holidays at their own risk.

15. FORCE MAJEURE - Galloway Holidays cannot accept responsibility for any loss or damage resulting from war or terrorist activities, weather conditions, fire, flood or drought, airport closures, rescheduling of means of transport, or any other eventuality which may delay or extend the holiday.

16. COMPLAINTS – Galloway Holidays will do their utmost to ensure you have an enjoyable holiday. If you have any problems please contact Galloway Holidays immediately and they will do their best to resolve them. Any complaints should be notified to Galloway Holidays as soon as is reasonably practicable, and in any event notified to in writing within 7 days from the end of your holiday.

17. WEBSITE - While every care has been taken to ensure that the information on the Galloway Cycling Holidays website is correct, no warranty is given, express or implied, as to the accuracy of any of the information contained therein and Galloway Holidays accepts no liability for any inaccuracy. All information is subject to alteration without notice.

18. APPLICABLE LAW – Galloway Holidays’ contract with you shall be governed by and construed in accordance with the laws of Scotland.

19. IMPORTANT NOTE
Holidays are booked with the understanding that all cyclists are able to cycle, are physically fit to a reasonable degree, and do not have any medical condition which may make physical activity dangerous for them or for others. Galloway Holidays does not accept any responsibility for death, injury or illness of customers (unless this arises as a direct result of some fault or deficiency of any bicycle rented by Galloway Holidays to you)*. They will, of course, assist all customers as far as possible in these circumstances.

*All bicycles rented to customers by Galloway Holidays are thoroughly and regularly maintained to ensure that no such injury should occur.